Wednesday, June 7, 2017

What Can Business Communications Services New Jersey Do For You?

By Sharon Lewis


Once upon a time, the small business telephone was exactly that - a single handset sitting on the manager's desk. If the company was sufficiently large, they may have had several lines, a switchboard and perhaps some of the more senior staff would have had a handset on their desk also. Junior and even mid-level staff would have rarely, if ever, been allowed to make a call. This article takes you through the modern small business communications services New Jersey

Commercial Telephone Systems: Many commercial businesses including; retail, office, trade, leisure or entertainment services have long discovered the value of the commercial venture phone system. But, as many commercial businesses suffered through the grip of recession the question now is; how can you update with little extra cost, time and effort?

If you are not doing some of these things, it may indicate that your commercial doesn't (currently) need such facilities or it does but your commercial telephone system cannot support it. While reviewing your system, it is not always easy to be objective about your own commercial processes and telephone system. You may be too close to events and too familiar with your existing commercial phone system, warts and all, to be able to spot opportunities for improvement.

That is why a specialist provider of commercial telecoms may be able to help review your current position and suggest upgrades and alternative approaches that may help facilitate a smoother operation. Talking about new approaches and new phone systems may be fine - but that may seem a luxury you can't afford if your existing system is constantly causing you grief.

It may be necessary to objectively think about whether or not your existing phone system is capable of supporting: complicated office support functions such alarms, calendars, call forwarding, and conferencing (audio and video); automation through menu systems; multi-site support such as switching incoming calls to various geographical locations; voice mail and messaging. If you have answered no to any of the above, then your venture telecoms may, in relative terms, be closer to the above historical situation than you may think!

Moving your office phone unit to the cloud and investing in hosted telephony or IP-based telecoms means doing away with most of the hardware kept on site. This may seem daunting at first but ultimately it can actually be very beneficial; there is very little to no installation, minimum business disruption and no management overheads for you.

Hosted telephones for businesses remove the need for on-site hardware and physical ISDN lines as you get guaranteed, uncontested access to your system via the Cloud. This means that your phone system becomes accessible via data circuits usually reserved for the internet. To keep it simple, instead of having your PBX and servers sat on-site, you get dedicated space on outsourced servers to run your phone system.

Certainly, some of this overhead could be better support systems or enhanced features, but does it matter to you? Investigating the options available to your venture will pay off. Do you really care that the carrier is nationwide and has offices in every city if you are located in one area? Local players often have a better value on better service for their local market.




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